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Southern Nevada Water Authority

Website Privacy Policy

Your privacy is important to us. We don’t collect personally identifying information about you when you visit our website unless you choose to provide such information to us. Providing this information is voluntary.

This policy is your guide to how we handle information we learn about you from your visit to our website. If you have questions about our website, please contact us.

Information Collected Automatically

Like most Internet sites, we automatically collect standard information during your visit to our website. We use Google Analytics to perform web measurement and analytics. The information it collects is used to compile statistics about our website and measure site activity so that we may update the website to better meet users' needs and interests. The information we collect includes:

Personal Information Collection and Use

We do not collect personal information about you unless you voluntarily provide it while filling out a form, submit a question or sign up for one of our programs or online services.

Email Notification: If you sign up for our email newsletter, we save this information in a database. We use it to send you our electronic newsletter. You may always opt out of receiving news and promotions at any time, and we will delete your information from the database.

Email you send to us: If you send us an email via a Contact or other form, you may be sending us personal information (i.e., your name, address, email address, etc.). We may use this information to respond to the request or otherwise resolve the subject matter of your email.

Phone Numbers: If you sign up for our quarterly water group reminder service, your cell phone number will be saved in a data base. We use the number to send out the reminders. You may always opt out of receiving the reminder at any time, and we will delete your information from the database.

Online surveys: If you voluntarily provide us information as part of an online survey, we will use this information for qualitative and quantitative research to help us improve our services and programs. We may release a general summary of the research results to internal or external audiences.

Cookies: We use "cookies" to store your preferences and other information on your computer in order to save you time by eliminating the need to repeatedly enter the same information. A cookie is a text file that is placed in your computer or device to store your preferences. Most web browsers automatically accept cookies, but you can change your browser setting to decline cookies, if you so choose. If you do decline cookies, you may not be able to sign in or use other interactive features on this website. Learn more about cookies.

We store any personal information you share with us in a protected database and will not sell this information. Our online transactions meet Payment Card Industry security standards and are conducted through secure transactions.

The Southern Nevada Water Authority (SNWA) is a public agency subject to the Nevada Public Records Act or other applicable state or federal laws. Information submitted through this website may be subject to disclosure if a public records request is made. SNWA responds to requests within the parameters of those laws.

Information collected through this website that indicates a threat of harm to people, property or systems, or a violation of law, may be shared with law enforcement and used in connection with a criminal investigation, prosecution or other legal proceedings.

Links to Third Party Sites

We may link to other websites. The linked sites are not under our control and we are not responsible for the content of any linked site or any link contained on a linked site. We are providing these links as a convenience and the inclusion of any link does not imply endorsement of that site.

Social Networking Sites

Some of our websites contain links to or integrations with social networking sites such as Facebook, Twitter, YouTube, etc., whose information and privacy practices may be different than ours. You should consult the other sites' privacy notices – we have no control over information that is submitted to, or collected by, these third parties.

Through various social networking sites’ settings, you can control what data you share. For information about how each social networking site handles your personal information, refer to their privacy policies and terms of use.

Data Security

We use 256-bit strong-encryption transport layer security software that encrypts the information you send to us when we provide a secure connection. Still, it is important that you protect your password and other personal information to prevent unauthorized individuals from using it online. Although we attempt to maintain the security of this site and the information you provide to us, please be aware that no security system is completely impenetrable.

Content Accuracy

We make every effort to provide the most timely, accurate information. However, technical difficulties or human error may occur. We caution you to check or verify facts you use to make decisions that affect public safety, personal finances or business finances. The information on this site is not guaranteed to be correct or complete. You are responsible for any conclusions or actions you undertake as a result of the information on this site.

RSS Feeds

If you subscribe to an RSS feed on this website, and it is sent to you through an RSS reader or other service, you are agreeing to have this information sent to that service. You are responsible for managing the security and privacy of this information and the manner to which it is used outside of this website.


We do not accept any information identifying children on our site.

Contact Us

If you have any questions regarding our privacy policies or other areas of our site, please contact us.